Client Solutions Engineer
About the Job
Business Unit: Military Experience Welcome!! Job Description: Comcast is an EOE/Veterans/Disabled/LGBT employer
Benefits for New Hires start Day 1!
Client Solutions Engineer supporting a top performing sales organization in a fast paced dynamic market. In this role you will support sales reps focused on the Small/Medium business space. This market segment evolves at a rapid pace and Comcast is at the forefront launching innovative new products and services to enable our customers' success. You will partner with the Sales Manager to drive team performance, product adoption and team education. Success in this role requires a competitive nature, team collaboration, technical expertise and proficient time management skills.
Supports Colorado based SMB sales teams in their pursuit of identifying and winning new business.
Help to drive new product awareness & adoption with sales reps and customer base.
Assist in identifying and translating customer business needs and initiatives to align with Comcast Business solutions.
Train and coach sales professionals to understand technical and business value of product portfolio.
Regular participation in customer sales meetings.
Help to shorten the sales cycle and ensure goals and objectives are achieved.
Regular, consistent and punctual attendance. Variable schedule as necessary.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team-make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our communities
Bachelor's Degree or Equivalent
CCDA/CCNA or Equivalent
3-5 Years of related experience.
Sales Engineering Experience
Network Engineering Experience
Sales Support Experience
Military Experience Welcome!!
Comcast is an EOE/Veterans/Disabled/LGBT employer