Sr Mgr, Data - Social Media

Comcast Philadelphia, PA

About the Job

Business Unit:

Overview:

The data lead will partner with cross-function teams and our enterprise data teams to help identify opportunities to use data to better inform our business decisions that support product education via social media channels. The data lead for this initiative will partner closely with the enterprise data team to identify new and existing sources of data that will enable us to gain a better understanding of product and customer education messaging.

Core Responsibilities:

- Lead design and development of new data ingestion processes

- Drive understanding of internal and external data and derive meaningful insights

- Develop required aggregated views and dashboards to help the analytics team

- Provide transformation requirements for engineering to build data marts

- Partner with data quality to create and monitor checks and alerts on all social media data tables

- Continuously monitor data quality and lead maintenance activities

- Develop data integrations with newly identified data sources

- Create and maintain detailed documentation including data lineage through data ingestion to ensure fully transparent communication

- Work with analytics team to refine data models (as needed)

- Assist with creating and supporting related business intelligence processes

- Assist Director with documenting development requirements for ingest, enhancement, defects

- Build and execute test plans to provide signoff for production release

- Assist in providing answers and detailed information regarding questions about social media related data

- Help in driving awareness and understanding of the social media base data throughout the Enterprise Business Intelligence group and beyond, including Division and Regional offices

Other Requirements and Qualifications:

- BA/BS degree

- An ability to translate complex information into understandable language and communicate effectively with cross-functional teams about those insights

- Savvy, smart, efficient, fast-working, results-oriented

- Exceptional attention to detail and ability to progress multiple projects in parallel

- Excellent problem solving and critical thinking skills

- Ability to work effectively across functions, disciplines, and levels

- Work on problems requiring judgment and in-depth evaluation of multiple factors

- Ability to make decisions in a fast-paced, evolving environment and anticipate future needs and trends

Following knowledge and experience as noted:

- SQL required at a highly proficient level

- Demonstrable data mining, statistical & predictive analysis experience-required

- Big data environment, AWS, or equivalent required

- Experience with blogs, boards, and social media sharing platforms required 1-3 years

- Localytics a plus

- Teradata a plus

- Proficiency with scripting and statistical languages such as Python, R and SAS

- Interpersonal and diplomatic skills with the ability to effectively communicate with various functional areas, including Engineering, Marketing field, Region, Division and Corporate personnel





Comcast is an EOE/Veterans/Disabled/LGBT employer