Strategic National Enterprise Account Manager

Comcast Sacramento, CA

About the Job

Business Unit:

Job Summary:
Responsible for the consultative selling of connectivity and managed telecommunications services to senior executives for the acquisition and management of large multi-site and multi-location commercial accounts including the retail, health care, technology and hospitality/hotel sectors. Focused on new logo acquisition and driving growth from existing logos in selling business class Products includingmanaged router, managed security, managed Wi-Fi, Professional services, Metro Ethernet, and fiber services for national account clients with large bandwidth requirements [include fortune 100 with <1000 locations].Develops a sales strategy to create effective enterprise account plans and delivers sales proposals to prospective accounts, closes business deals, and exceeds pre-determined budgeted sales objectives.

Core Responsibilities:

- Cultivates an account planning strategy to achieve sales goals, including both with new logo acquisition and existing logo expansion.

- Advise complex enterprise organizations on different company technologies and deliver strong influence/selling skills across the entire sales cycle including opportunity analysis, account discovery, proposition presentation, objective handling, and offer negotiation.

- Creates, delivers, and leads face-to-face sales presentations to C-level executives, including regular interaction with the CEO and senior leadership at enterprise customers to sell the benefits of company products and services.

- Collaborates with multiple cross-functional internal teams to design and implement effective business proposals.

- Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.

- Achieves and exceeds all individual, department, and budget goals.
- Serves as a subject matter expert on all business class advanced products such asmanaged router, managed security, managed Wi-Fi, professional services, metro ethernet, and fiber services, for national account clients with large bandwidth requirements ,including fortune 100 with <1000 locations.

- Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
- Offers recommendations to sales leadership on new business prospects through the review of sales records and activity reports.

- Develops sales territory, including cultivation of local partnerships and organizational affiliations in the retail, health care, technology and hospitality sectors.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.

Job Specification:
- Bachelor's Degree or Equivalent

- 2-3 years of Telecommunications Experience
- Generally requires 7-10 years natonal enterprise sales experience.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how
you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
- Win as a team-make big things happen by working together and being
open to new ideas
- Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our
communities





Comcast is an EOE/Veterans/Disabled/LGBT employer