Sr. Director, Platform Engineering & Operations

Comcast Philadelphia, PA

About the Job

Business Unit:

Job Summary:

Become a leader of a dynamic and growing team that is vital to Comcast within the Xfinity Digital Home division. We're looking for a driven, meticulous and innovative individual to lead be the Senior Director of Engineering and Operations, working with and supporting the activities of the engineers, system administrators, and test engineers for Comcast's Xfinity Digital Home team. This role would be responsible for development of new services and ongoing support of production systems across multiple data centers, using a variety of technologies, including containers, cloud delivery, and CI/CD.

Develop and implement deployment strategies and work with software engineering managers to ensure all software releases meet project deployment specifications and requirements. Create and deploy monitoring and alerting tools to increase reliability and drive down outages. Provide leadership and direction for teams in multiple functional areas and geographic locations.


- Provides leadership and direction for diverse and complex development functions. Contributes to the development of the organization's business strategy.

- Interprets business strategy and develops organizational objectives to align with this strategy.

- Typically manages multiple teams of professionals.

- Creates and drives the strategic vision, perspective, and in alignment with the Company's overall deployment and infrastructure vision and business goals.

- Build a team capability with deep cloud experience that delivers following predictable agile practices.

- Leads highly complex issues, translates them into clean, focused, understandable solutions and delivers solutions.

- Proactively educates executive leaders and delivers results through teamwork and focus.

- Demonstrates thought leadership by contributing subject matter expertise in all areas of development.

- Works with project personnel to define standards and frameworks with regards to architecture, deployment, and monitoring of applications for multiple platforms.

- Leads the Site Reliability Engineering team in the development of new infrastructure across multiple data centers and cloud systems, as well as leads the continued support for existing infrastructure.

- Continuously researches new techniques with respect to deployment technology and best practices. Works with the Engineering team to implement new techniques that benefit the goals of the organization.

- Oversees implementation initiatives, software updates, and the roll-out of new software releases, managing timelines and priorities of deployments.

- Works with Supervisors and Managers to ensure all deliverables adhere to deadlines, specifications, and budgets. Develops and implements performance metrics. Reviews and reports on project progress to leadership team.

- Prepares and manages budget(s) and financial targets.

- Experience delivering and supporting cloud and on-prem platforms

- Experience leading multiple operations and / or system administration teams

- Ability to mobilize teams to solve business challenges
- Persistent drive towards completion of tasks and initiatives
- Technical aptitude to understand interactive development initiatives
- Liaison with internal Comcast teams from other divisions
- Manage process improvement efforts
- Incident management leadership (example: web site outages etc )

- In depth knowledge of process improvement methodologies
- Excellent written and verbal communication skills
- Excellent presentation skills
- Ability to handle on-call duty as needed
- Strong sense of responsibility, ability to work in a team environment, helpful can-do attitude

- Regular, consistent and punctual attendance
- Other duties and responsibilities as assigned

Comcast is an EOE/Veterans/Disabled/LGBT employer