Tech 3, Planning & Design - Palm Beach Gardens

Comcast Miramar, FL

About the Job

Business Unit:

Job Summary:
Responsible for coordinating and executing tasks and projects that
support the planning and designing of cable construction and
installation. Has developed specialized knowledge/skills in own area.
May act as a resource for colleagues with less experience.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how
you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
- Win as a team-make big things happen by working together and being
open to new ideas
- Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our

Core Responsibilities:
- Completes field serviceability surveys to connect commercial buildings
to one or more of the Company's services. Conducts field survey audits.
- Manages contractor activity, quality control, built mapping, timely
activation, leakage detection, sweep and certification management, and
address serviceability. Tracks and maintains any information needed to
monitor contractor productivity including forecasting future
construction activity and material usage.
- Prepares cost estimates, bill of materials, control inventory, and
orders equipment, as needed.
- Assembles and interprets system HFC and Fiber documentation.
- Meets with Design and Commercial Development personnel to relay
assigned work and required materials.
- Coordinates projects using available equipment, computers, map
information, system specifications, and field information, as provided.
- Inspects and conducts quality control on all construction activity
performed by contractors to ensure quality and compliance according to
Company's procedures and specifications.
- Reviews customer requests and resolves complaints.
- Assists with reports on capital projects and construction progress.
- Reviews maps and plans necessary to secure permits from utilities,
Department of Transportation, railroads, and appropriate local, state,
and federal agencies.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.

Job Specification:
- High School or Equivalent
- Generally requires 5-7 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer