Senior Manager, Platform Tools

Comcast Greenwood Village, CO

About the Job

Business Unit:

Comcast Reliability Engineering is looking for a Senior Manager, Platform Tools to lead tool development in support of Comcast's Network, DCIM and Critical Infrastructure operations. This leader will manage small development teams spread across of each of these domains and function as the public face to our constitutes for each of these domains in the Platform Operations organization.

Responsibilities:
-Oversee build and iteration of Pre and Post Validation tools in support of Network Maintenance.
-Data Center Infrastructure Management (DCIM) tools consolidate operation and iteration of Comcast's existing DCIM solutions with the long-term goal of establishing a single DCIM solution to manage National, Regional and Local data centers.
-Network / Backbone transport tools consolidate operation and iterative development on Comcast's existing tools. Work collaboratively with Comcast's Smart Network Platform team to influence requirements and integration with future state solutions.
-Integrate DCIM tools with Reliability Engineering's Asset Management and CMDB applications.
-Create strategy and manage development for monitoring solutions in support of Platform domains including Network and Critical Infrastructure.
-Represent Platform domain interests to influence development within other Reliability Engineering tool development teams (including ServiceNow, Mulesoft, Evanios Event Management, Reporting, and Visualization platforms).
-Integrate Platform Tools applications with workflows supporting Reliability Engineering's Incident and Change Management platform and governance processes.

Qualifications:
-Bachelor's degree in Business, Engineering, Computer Science, or related field
-8 to 15+ years overall work experience.
-5+ years of relevant technical operations or engineering experience, and at least 2 years of people leadership & management experience.
-Strong technical vision within Platform domains (Network, Data Center Infrastructure Management, Critical Infrastructure).
-Demonstrated experience with DCIM platforms (Aperture,Trellis, DCTrack, Nlyte).
-Demonstrated experience with monitoring platforms (Foreseer, Nagios, CA Spectrum, others).
-Scripting experience scripting (PERL, Python, other).
-Strong verbal and written communication skills and demonstrated technical leadership.
-Previous experience with the ServiceNow ITSM module is strongly desired.

Job Specification:
- Bachelors Degree or Equivalent
- Engineering, Computer Science
- Generally requires 8-11 years related experience





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