Sr Analyst, Business Info Systems

Comcast Newark, DE

About the Job

Business Unit:

Job Summary:

Responsible for formulating and defining systems and objectives based on a good understanding of applicable business systems. Devises or modifies procedures to solve complex problems considering computer equipment capacity, limitations, operating time, and form of desired results. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
  • Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
  • Win as a team-make big things happen by working together and being open to new ideas
  • Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
  • Drive results and growth
  • Respect and promote inclusion and diversity
  • Do what's right for each other, our customers, investors and our communities

Core Responsibilities:

  • Analyzes and revises existing system logic difficulties and documentation, as necessary.
  • Prepares detailed specifications from which programs will be written.
  • Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
  • Identifies and assesses probable interactions of related computer systems and predicts impact of a change in assigned system.
  • May review proposals, including gathering facts, analyzing data, and preparing project overview which compares alternatives in terms of cost, time, availability of equipment, and personnel, etc. Recommends course of action.
  • Functions as a liaison between the client, community, and internal IT and/or external software vendors to develop system solutions to processing systems or business problems.
  • Ensures data quality and integrity across data-specific application implementations.
  • Supports the testing team and business users in validating that the programs meet the requirements.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelor's Degree or Equivalent in Information Sciences, Technology, Computer Science
  • Generally requires 5-8 years related experience




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Comcast is an EOE/Veterans/Disabled/LGBT employer