Employee Relations Advisor

Comcast Centennial, CO

About the Job

Business Unit:

Job Summary:

Responsible for effective case management and investigation of complex and high risk Employee Relations matters. Responds to HR-related inquires submitted to the company's ethics hotline and other communication reporting channels relative to company policy, workplace disputes, performance management, wage and hour, alleged harassment and other environmental and safety related matters. Acts as a liaison between associates and managers while collaborating with other HR teams and corporate departments to ensure a thorough investigation and resolution of their inquiries.

Core Responsibilities:
- Serve as point of contact and provides support, guidance and direction to management and field operators on employee relations matters.
- Reviews and approves end to end corrective action and performance management documents.
- Conducts employee focus group sessions, employee's surveys, and exit interviews to obtain employee feedback. Identifies employee concerns and monitors overall employee satisfaction. Partners with leadership to develop and implement action plans.
- Conducts prompt and thorough employee and conflict of interest investigations in accordance to Company standards; documents findings and recommends disciplinary action and / or appropriate resolution while maintaining confidentiality and integrity.
- Identifies, recommends, and oversees implementation of appropriate actions to accomplish resolutions of employee concerns.
- Assists employees and management with the interpretation of Company policies and other relevant employment and immigration laws and responds to inquiries and concerns.
- Partners with Legal or Compliance and investigates and facilitates documentation gathering for all Administrative changes, and attorney letters.
- Prepares, analyzes data, identifies root cause or trends and distributes reports as appropriate.
- Utilizes and maintains case management system to document details of employee complaint and conflict of interest investigation steps and resolution.
- Maintains current knowledge of and ensures compliance with Federal and State employment laws.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance.
- Other duties and responsibilities as assigned.

Job Specification:
Bachelors Degree or Equivalent
- Arts & Humanities
- Generally requires 5-7 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer