Business Analyst

Comcast Philadelphia, PA

About the Job

Business Unit:

A day in the life of the Business Systems Analyst:

  • Coordinates with Product Owner and internal stakeholders to understand and analyze feature requests
  • Coordinates with Product Owner and Designers to define user story requirements and acceptance criteria
  • Effectively communicates requirements for the design, development and testing of business solutions
  • Elicits, identifies, analyzes, models and documents customer requirements, ensuring they are understandable, complete, unambiguous, testable and meet the real needs of stakeholders
  • Creates design mock-ups as needed to facilitate better understanding of requirements
  • Performs impact analysis with Tech Leads and engineering stakeholders to assign stories to proper development teams
  • Responsible for the management and traceability of project requirements
  • Educates the Product Owner on Agile and Scrum best practices, especially with respect to grooming and maintenance of the product backlog
  • Works with Product Owner and cross-functional engineering team to continually ensure Product Backlog is groomed and estimated
  • Coordinates with Product Owner and Scrum Master to prioritize user stories and meet program goals and timelines
  • Builds, prunes and maintains the product backlog with input from the Product Owner, Tech Lead, Scrum Master and other stakeholders
  • Works with cross-functional engineering teams to groom and estimate sprint and product backlogs
  • Facilitates the process for "Just-in-time" story creations and acceptance criteria by working closely with the team to break down backlog items into user stories for implementation
  • Establishes ongoing, effective two-way communication between the team and business stakeholders to ensure the team is meeting the customers' needs
  • Participates in Sprint Planning, Scrums, Sprint Reviews, Sprint Retrospectives, and other Agile ceremonies
  • Works with the Scrum Master and Product Owners to facilitate preparation and readiness for each planning session
  • Works with development team to establish Sprint Goals
  • Works with Product Owner, Scrum Master, Program Management to assure strategy and execution alignment
  • Assists in the planning, execution, and analysis of user acceptance testing to ensure test cases and completed user stories meet the Product Owner's expectations
  • Instrumental in producing aggregated, system/product demos for key program stakeholders Serves as liaison between the Development team and the Product Owner(s)
  • Works with Designers and Architects to identify feature requests requiring upfront design or API changes
  • Co-locates with the Scrum Team and serves as the customer proxy for solution

Basic Qualifications:

  • 3+ years as a Business Analyst
  • 3+ years creating user stories
  • Bachelor's degree in Computer Science or related field or equivalent work experience required
  • Knowledge of web services (REST, WebAPI) is a plus

Preferred Qualifications:

  • 3+ years working in an Agile/Scrum environment
  • Excellent understanding of solution architecture, development processes, and current technologies
  • Experience writing and maintaining technical documentation
  • Experience supporting multiple technical projects simultaneously
  • Strong understanding of the Software Development Life Cycle (SDLC)
  • Strong understanding of Agile development processes
  • Experience working with web and/or mobile software development, QA and operations teams
  • Experience using Jira and Confluence tracking and collaboration tools
  • Ability to multitask and react in a fast-paced organization
  • Ability to build strong working relationships with key stakeholders
  • Experience in creating and maintaining system architecture diagrams (Rationale, OmniGraffle, System Architect, etc.)
  • Experience with Agile tracking and collaboration tools (Jira, Confluence, etc.)
  • Self-starter with experience working on projects with limited direction
  • Ability to accurately and objectively evaluate complex risks and issues
  • Strong verbal and written communication skills, with the ability to understand and explain technical concepts at various levels
  • Strong organization and prioritization skills with an ability to manage competing demands
  • Ability to promote process improvement and be an advocate for chang
  • Strong process orientation
  • Experience using software development tools like JIRA (preferred), Team Foundation Server, Rally etc.




Comcast is an EOE/Veterans/Disabled/LGBT employer