SMB Sales Intern

Comcast Philadelphia, PA

About the Job

Business Unit:

Program Overview

The Comcast Center Internship Program (CCIP) is an internship program based at our headquarters in Philadelphia, PA The program is designed to identify high-caliber talent to build our organization with the best and the brightest students who come from a variety of sourcing channels, including on-campus career fairs, partner organizations, and direct applications. In this role you will immerse yourself into the Comcast culture, working side by side with innovative and talented Comcasters. You will cultivate meaningful relationships and develop strong interpersonal and business skills that will set you apart from your peers. As an intern in the program, you would expect to work a 30-40 hour/week schedule.

Additionally, your experience will include:

- Engagement: Working on creative, innovative, and thought-provoking projects within various business units at Comcast during your cooperative experience

- Exposure: An inside look into the day-to-day operations of an organization at the cutting edge of media and technology.

- Professional development: You will be exposed to a variety of professional development topics facilitated through our partners at Comcast University and senior leaders within the organization. These sessions are inclusive of speaker series, skill-building workshops, and networking opportunities.

- Mentorship: Mentoring from fellow colleagues through the Empowering Future Leaders Program (EFLP) to help you navigate your experience, provide coaching, and expand your professional network.

- Fun: Continuously develop relationships with fellow interns through social activities, community building, and networking.

Role Overview

Comcast Business provides business-grade products, services, and expertise to meet the complex and diverse demands of businesses, through a next-generation network that is backed by 24/7 technical support. The Business Sales Intern will help support Inside Sales, Field Sales and Retention initiatives for HQ. This will include reviewing reporting, listening to calls, developing reports to understand areas for improvement and pulling together presentations to gain buy-in on new ideas / initiatives.

Intern will:

- Work cross-functionally with other departments to understand areas of opportunity to increase sales / decrease disconnects

- Work with leaders in Sales organization on key projects, for example, understanding breakage points in the sales process, listening to calls and documenting best practices, creating job aids for frontline use etc.

- Monthly eNPS huddle content development

- Weekly tNPS report development

Preferred Qualifications/Requirements

- Currently enrolled and pursuing a Bachelor's degree from a United States-based college or university with the Grad year of 2020 or 2021 (Sophomores and Juniors).

- Major: Accounting, Economics, Operations Management, Finance, Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Mechanical Engineering, Technical Engineering, and Marketing

- Minimum GPA: 3.2

- Must be proficient in Microsoft Office Suite including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

- Experience with SQL is a plus, but not required

- Must have familiarity with sales process and basic sales and business KPI's

- Must have excellent time management and verbal/written communication skills

- Must have great attention to detail and organizational skills

- Must have ability to interface with all levels of management

- Must be able to work evenings (when necessary)

- Willingness to learn and work in a fast-paced environment.

- Strong interest in the telecommunications, cable and media industries.

- Ability to work on a team.

- Authorized to work in the United States of America.

- Comcast is an Affirmative Action/EEO employer M/F/D/V





Comcast is an EOE/Veterans/Disabled/LGBT employer