Analyst Marketing Research & Planning

Comcast Manchester, NH

About the Job

Business Unit:

Job Summary:
Responsible for gathering, analyzing, and interpreting information about a market, product, or service to be offered in a market, and the past, present, and potential customers for the product or service.

Researches market conditions specific to area of focus to determine potential sales of product and provides research on behalf of customer. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team-make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our communities


Core Responsibilities:
- Understands and applies various statistical concepts, research data,& standards, and practices.
- Works directly with cross-functional teams and department leadership to create research presentations and summaries.
- Participates in meetings, training programs, and conferences as directed.
- Reviews types and sources of purchased market research data and recommends purchases to Marketing management.
- Coordinates and participates in the generation of regular and special market research or trend reports to management.
- Ensures pertinent market information is translated and dispersed to Marketing Research Department for evaluation.
- Maintains expertise in marketing research and stays current on new developments through contacts with educational institutions, professional organizations, publications, and vendors.
- Makes recommendations based on analysis and findings.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.


Job Specification:
- Bachelors Degree or Equivalent
- Generally requires 5-7 years related experience

- Strong overall Analytical skills

- Strong organizational and project Management skills

- Advanced Excel software experience

- SFDC experience

- Advanced PowerPoint skills

- Tableau software experience is a PLUS but not a requirement

- Strong computer skills overall

- Good communicator and team orientated player



Comcast is an EOE/Veterans/Disabled/LGBT employer