Mgr 1, Human Resources

Comcast Norcross, GA

About the Job

Business Unit:

Job Summary:
Responsible for supporting approximately 500 employees in the Big South Region Office. & Responsible for partnering with assigned client organizations and HumanResources team(s) to ensure strategies and initiatives are met.
Coordinates recruitment, compliance, benefits, compensation, and& employee relations activities to maximize employee resources. Manages& team which may include exempt and non-exempt employees. Serves as& subject matter expert and provides guidance to employees as required.Develops processes and procedures to drive department efficiencies.& Assists in the development and meeting of departmental budget.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how
you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
- Win as a team-make big things happen by working together and being
open to new ideas
- Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our

Core Responsibilities:
- Counsels, orientates, and trains managers and supervisors on the
interpretation and administration of Human Resources policies.
Administers Human Resources policies and procedures as they pertain to
all employees.
- Oversees, handles, and manages employee relations issues. Assists with
employee counseling, discipline, and grievance handling.
- Recommends new approaches, policies, and procedures to maintain
efficient and effective services.
- Manages direct reports. Ensures compliance with state, local, and
federal guidelines and policies to protect the business and its
- Partners with management to ensure strategic HR goals, policies, and
programs are aligned with business initiatives.
- Administers compensation programs and assists in job analysis, job
evaluation, and performance management to ensure compliance with
division guidelines.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.

Additional Responsibilities

-Partners with management to ensure “employee opinion survey” action planning is successfully implemented.

-Assists employees with questions related to benefits administration and compensation.

-Responsible for meeting and exceeding HR key performance metrics

Job Specification:
- Bachelors Degree or Equivalent
- Generally requires 6-9 years related experience

-Background & supporting employee relations and strategic HR initiatives

-Intermediate to advanced knowledge of& Microsoft Office

-Demonstrated experience in leadership development and training

-Demonstrated ability to build strong partnerships with leadership.

-PHR, SPHR, SHRM-CP or& SHRM-SCP& designation a plus

Comcast is an EOE/Veterans/Disabled/LGBT employer