Field Service Engineer - Fort Lauderdale, FL

Agilent Technologies, Inc. Fort Lauderdale, FL

About the Job

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

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Every day, Agilent field service engineers help customers solve issues at labs where scientists are making discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.

As a field service engineer, you will work at a variety of labs, so having a solid understanding of Agilent's portfolio, and continuously learning about new instruments, software and consumables, is key. Applying your creativity, complex problem-solving skills, and can-do attitude is essential. Compliance and reporting are also important responsibilities, such as documenting and ordering components using a variety of databases. Having a natural instinct to deliver the highest-levels of customer service is vital.

Chemistry, Biochemistry or Biology you have the responsibility of supporting our clients for on-site installation, implementation, maintenance and repair of many of the quality products that we manufacture and sell. This can be very complex multimillion dollar projects around LC, LC/MS, GC, GC/MS instruments etc. complete with the appropriate software solutions. Additionally you can tweak your consulting skills and improve customer satisfaction by proactively advising customers on preventive maintenance and configurations, which may impact product performance. We will make sure you get all the training and development opportunities you need to become the best in your field.