VP Business Services

Comcast Wilmington, MA

About the Job

Business Unit:

Comcast Business Job Summary:
-The qualified leader will be responsible for overseeing the development of the short and long-term product sales strategy and sales performance for the Greater Boston Region.
-Monitors the progress of sales, marketing impact ROI and manages operating expenses, reviewing with Senior Leadership.
-Defines and recommends new products, services and marketing strategy for regional opportunities in a highly competitive environment.
-Responsible for local operations staff ensuring optimum installation intervals are achieved. Owns driving and maintaining a culture focused on delivering a superior customer experience to new and existing customers.
-Implements the annual tactical plan to ensure the success of the Company's Product Sales programs.
-Oversees the organization, promotion, and orchestration of all sales activities to ensure the success of the Company's Product Sales campaign.

Employees at all levels are expected to:
-Understand our Operating Principles; make them the guidelines for how you do your job.
-Own the customer experience. Think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
-Know your stuff. Be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
-Win as a team. Make big things happen by working together and being open to new ideas.
-Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company. Join your team in huddles, make call backs, and help us elevate opportunities to do better for our customers.
-Drive results and growth.
-Respect and promote inclusion and diversity.
-Do what's right for each other, our customers, investors and our communities.

Core Responsibilities:

-Manages an annual operating budget for Product Sales.
-Develops sales strategies, identifies tools to assist with sales activities and action steps to follow in the sales campaign.
-Develops sales incentives to align with strategies and channel deployment as necessary.
-Oversees regional marketing strategy including advertising, promotional activities and analysis of ROI.
-Oversees the selection and training of Product Sales personnel, and the coordination of all logistical aspects of the sales program.
-Collaborates with functional peers to ensure identification of barriers to success and creates appropriate response tactics/strategies to deliver business plan.

Education Level
- Bachelor's Degree or Equivalent Certifications. Generally requires 15+ years related experience

Compliance
Comcast is an EEO/AA/Drug Free Workplace.

Disclaimer
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications





Comcast is an EOE/Veterans/Disabled/LGBT employer