Sr. Technology Consultant - IBM

Ingram Micro Williamsville, NY

About the Job

Ingram Micro helps businesses fully realize the promise of technology.TM  No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.  Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.  Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

Specializing in IBM ESA, the Sr. Technology Consultant’s primary responsibility is to provide pre-sales engineering, training and education to customers with a goal of growing their business with Ingram at a faster rate. In this position you will also have the opportunity to build reseller and vendor relationships and gain trusted status for transparent collaboration and planning of business needs. Deeply and comprehensively educate partners on best in class IT solutions to facilitate the building of practices in areas of focus. Raise the technical proficiency of the customer to win more business through sound product and technical focus and market relevance. Understands the partner sales organization and identifies and engages key stakeholders.


If you thrive on the latest and greatest technologies, this role is for you!  There are opportunities to proactively present information on new and emerging products, technologies and services to help reseller partners to capitalize on new market opportunities and increase end-user reach and loyalty. Effectively articulates benefits of technologies, products and services over “speeds and feeds.”


The focus is to drive more agnostic and consultative partner relationships and results. The person in this role takes a deeper and more comprehensive approach to partner development. It is essential to collaborate cross-functionally to incorporate other business units / vendors / Ingram services into their partner enablement plans. You will be seen as a trusted advisor to management and business unit leadership and assist in the creation and execution of Ingram’s go-to-market strategy around their core area of expertise. Strengthens the organization’s deliverables by playing a significant role in the on-boarding and development of the team. Works with management to set team goals consistent with BU objectives. Demonstrates clear value to Ingram Micro’s internal and strategic initiatives with substantiated results.


Plays a significant role consulting internally for the company. Is proficient and influential in strategic company initiatives. Communicates comfortably at the executive level.


Executes MBOs on a quarterly basis that are tightly aligned to strategic vendor management and sales objectives.  This position can be field or campus based with responsibility for face to face customer interaction potentially on a national scale. Travel 50% - 60%. 



  • Education and Experience
    • Bachelor's degree and minimum of 12 years directly-related experience
    • Or high school grad (or equivalent) with a minimum of 14 years directly-related experience
    • Or 8 years Ingram experience in a technical capacity.
    • And relevant professional level industry certifications


*Years’ experience to include technical channel development. Reseller education and enablement In Mid-range & Enterprise technology solutions for data center, communications, networking, security or Point-of-Sale.


  • Knowledge of: IT industry and channel related to technologies such as Network Security, High End Storage, Network Switching/Routing, Virtualization, and/or Wireless Networking, Expert understanding of Ingram Micro value added services such as Cloud, pro and Training Services, Technical Support, Solutions Center, Integration Services and all resources available


  • Skill in:
    • Extensive technical product line knowledge
    • Excellent training skills
    • Effective communication and interpersonal skills
    • Public speaking skills
    • Competitive industry technical knowledge


  • Ability to:
    • Work cross-functionally
    • Manage time
    • Work toward common goals
    • Work independently as well as in group/team settings


Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.