Service Support Spec

The Standard Portland, OR

About the Job


If you’re someone who likes to stand out from the crowd and make a positive difference, you’ll fit in at The Standard ( We set ourselves apart in the retirement plan business by paying attention to details as we are redefining what a retirement plan should be. If that’s your kind of challenge, you could be our kind of employee. Consider joining our team.


Provide advanced-level support to internal service team members. 


Work on assignments requiring considerable judgment and resourcefulness. Analyze problems, determine approach, compile and analyze data.  Collect data by utilizing available systems and drawing information from a variety of sources within and outside the department. Formulate technical information into a client-ready response.   Create and prepare client ready meeting materials.  Plan and coordinate training classes, meetings and special events. Participate in special projects or other duties as assigned.


Create, edit, and proofread letters, processes, reports, presentation materials, and prepare correspondence often with little direction.  Gather and analyze incoming inquiries or information to identify and solve problems with little or no precedent. Evaluate and communicate information in a clear and professional manner, recognizing when high sensitivity and discretion is required.


Conduct in-depth research for complex data analysis. Work autonomously using judgment and discretion within established procedures and practices.  Demonstrate ownership, initiative and accountability for assigned projects.  Coordinate a high-volume of work with efficiency and accuracy.  


Education:  Bachelor’s degree with additional college coursework; or the equivalent combination of education and/or relevant experience.

Experience: 2 - 4 years demonstrated expertise providing advanced administrative support, including MS Office applications, or the equivalent combination of education and experience. Experience with managing multiple tasks with different deadlines and goals. 



Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc., StanCorp Investment Advisers, Inc. and StanCorp Mortgage Investors, LLC, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.


For more information regarding your Equal Employment Opportunity applicant rights, click here.


Individuals with disabilities who need assistance or accommodation with the application process should contact HR Direct at 971-321-7871.  This number is only for the use of individuals with disabilities who need accommodation with the application process.  General inquiries about application status will not be addressed.