About the Job
Ingram Micro helps businesses fully realize the promise of technology.TM No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve. Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.
We have multiple openings in our Components team, our Gov/Ed team, and our VAR team.
Responsibilities: With a primary focus of building and maintaining relationships with existing customers, the Sales Representative has direct account ownership and is responsible for being the primary point of contact for customers to identify and address sales opportunities and resolve account related transactional issues. The Sales Representative is responsible for moderate and complex transactions with speed and accuracy in a fast-paced environment and is capable of managing and resolving the most complex transactional operations. The Sales Representative identifies and proactively engages in business and sales opportunities to establish strong customer/vendor relationships and achieve identified sales related objectives. Identifies and communicates complementary add-on and cross-selling opportunities to partners by leveraging knowledge and understanding of Ingram Micro’s products, programs, and services. The Sales Representative proactively and professionally recommends and sells programs, products and services to customers that meet their objectives while also supporting Ingram Micro promotions and campaigns. Effectively closes sales opportunities with customers in a way that meets company revenue and profit objectives. Generates sales leads for self or field based sales team members to proactively address and records leads in appropriate pipeline management tools. Requirements: High school diploma (or equivalent) and minimum of five years previous sales/customer service experience (preferably in a related industry) or 4 years’ experience with Ingram Micro in a sales, support, or customer service capacity. OR a Bachelor’s degree and a minimum of two years previous sales/customer service experience (preferably in a related industry) or 1 year experience with Ingram Micro in a sales, support, or customer service capacity. Skills: Knowledge of professional, effective telephone techniques and customer care. Moderate technical and product knowledge. Moderate understanding of Ingram Micro programs and services is desirable. Skilled in personal computing. Moderate knowledge of Excel and Word required. Excellent communication skills: written and verbal required. Moderate selling skills necessary to identify opportunities, position solutions, and close deals. Strong organizational skills and problem solving agility also required. Previous ERP system experience desired. Ability to work as a team member, partner effectively with others, multi-task, respond to rapid change, perform duties with accuracy and with a strong degree of urgency, prioritize and perform work with some supervision. Able to handle large quantities of information while maintaining a high level of accuracy.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.