Business Account Executive 1

Comcast Englewood, CO

About the Job

Business Unit:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.






Military Experience Welcome!

Job Summary:

Increase sales of all Comcast commercial broadband services, commercial video products and telephony products to new, former and existing Comcast small business customers. Consult with customers and prospects to promote the breadth of Comcast products and services within the assigned area. Learn customers' short term and long-term needs and recommend products and service applications to meet those needs. This position will require excellence in consultative selling to develop customer understanding of the benefits of Comcast products and services as compared to the competition.



Core Responsibilities:

- Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial, and unit targets.

- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. Focuses on goal achievement and is results driven.

- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.

- Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.

- Prepares sales and activity reports as required.

- Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading, and negotiating.

- Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial, and unit targets.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned



Job Specification:

- Bachelor's Degree or Equivalent

- Business, Marketing

- Generally requires 1-2 years' related experience



Additional Requirements:

- 1-2 years' prior experience in a Business-to-Business sales department, customer service department or combination of both preferred.

- 1-2 years' telecommunications experience.

- Practical experience or advanced knowledge of the high-speed internet business, and its advantages for small business.

- Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand current promotions and products available to them.

- Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook.

- Excellent detail orientation and follow through skills.

- Strong discretionary skills, as this position will have access to and work with information of a confidential nature.

- Must have own vehicle in good working condition, a valid driver license, a good driving record, and valid insurance.






Comcast is an EOE/Veterans/Disabled/LGBT employer