XFINITY Sales Associate

Comcast Knoxville/TN/US,

About the Job

Business Unit:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:
Responsible for the promotion and sale of Comcast products and services
to include video, high-speed internet, voice and XFINITY Home. This
role focuses on both individual sales to single family units and sales
to multiple dwelling units through relationships with property
management. Develops a foundational knowledge of Comcast's products and
services, improves sales skills and learns how to maximize sales through
effectively working assigned turf.

Core Responsibilities:
- Demonstrate a strong understanding of Comcast products, promoting and
selling offerings to individual customers by knocking every door within
assigned territory. Displays familiarity with features, benefits,
product differences, pricing, and campaigns for video, high-speed
internet, voice, and XFINITY Home.
- Communicates and develops rapport with customers. Evaluates
individual customers' existing and potential product needs and makes
recommendations. Increases customer understanding of Comcast products
and pricing models as well as competitive advantages over other service
providers. Evaluates competitive offers and frames response to show the
benefits of Comcast.
- Possesses basic knowledge of selling techniques and turf management;
shows confidence in selling ability. Creates and executes basic sales
plans with minimal assistance.
- Displays basic time management and organizational skills.
- Meets and exceeds sales goals as established by local market. Under
minimal supervision, establishes and organizes daily sales activities.
Generates business through established and approved methods of lead
generation. Implements effective sales closing techniques to ensure
product installation goal is achieved.
- Develops and demonstrates record of success in residential canvassing
sales environment with emphasis on business to consumer sales.
- Displays thorough understanding of video, high-speed internet, voice
services and XFINITY Home.
- Possesses strong communication, organizational, people and customer
service skills.
- Establishes strong technical capability (computer knowledge, billing
system, databases).
- Must meet the physical requirements of the job including, but not
limited to, the ability to walk and/or travel door-to-door for
considerable distances in all types of weather conditions.
- Where applicable, obtain and maintain any credentials and/or licenses
necessary to sell and/or design alarm systems as required by law.
- Other duties and responsibilities as assigned.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.

Job Specification:
- High School Degree or Equivalent
- Generally requires 0-2 years' related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer